(Last updated: September 28, 2026)
RUN.EDGE Limited (the “Company”) has adopted this privacy policy (“Privacy Policy”) to describe the policy of PITCHBASE (the “Service”) for the processing ('processing' means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, structuring, storing, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction) of personal information and other information provided by natural persons (customers and staff contacts) (“Information Providers”). The Company recognizes the importance of personal information, and promises to comply with the relevant laws and regulations, guidelines, and the like.
1. Information Collected from Information Providers
Information Providers' name, affiliation/position, user account, password, email address, other membership information (such as profile pictures and videos), content entered into the AI assistant (as defined in Section 11) (the “Input Content”), Internet Protocol(IP) addresses, cookies, or access log of your use to our Service and so on (the “Information”).
2. Purpose of Use and Retention Policy
The Company will use the Information for the following purposes:
We retain the Information for the length of time needed to achieve the above purposes or as required by applicable law. We will delete the Information as soon as possible once it is no longer necessary.
3. Legal Basis
The legal basis for the processing of the Information is to meet the Company’s contractual obligations to the Information Providers or their consent to the Privacy Policy. If the legal basis is the consent, the Information Providers can withdraw it at any time.
4. Disclosure to Third Parties
The Company may share the Information in aggregated or de-identified form with business partners and other third parties. We may also disclose the information to third parties with the consent of the Information Providers, or where necessary to comply with legal requirements or to protect the rights, property or safety of others.
5. Transfer of Information to Affiliates and Third Parties
The Company stores the Information in Japan and the United States. In addition, the Company may transfer the Information of Information Providers to business partners of the Company located in Japan and the United States. By providing Information to the Company, the Information Provider shall be deemed to have consented to (a) the acquisition, storage, processing, transfer and retention of Information by the Company in accordance with this Privacy Policy, (b) the storage and processing of the Information Provider's Information in any country where the Company or its affiliates may use facilities (including cloud storage and cloud computing operated by third parties) or in which the Company engages service providers.
6. Information Management; Security
(1) Information Management.
The Company has appointed an Information Manager to manage the Company's policies and enforcement of matters regarding Information. The contact information for the Company's Information Manager can be found at the end of this Privacy Policy. The Company also provides training and educational opportunities for its executives and employees and endeavors to foster a spirit of compliance with this Privacy Policy and the Company's handling of Information.
(2) Security.
The Company endeavors to use reasonable organizational, technical and administrative measures to protect Information under the Company's control.
7. Rights of Information Provider
The Information Providers are entitled to: (i) make a request (a) to access, correct, or delete your personal information, (b) to restrict or suspend the use of your personal data, or (c) data portability; or (ii) exercise the right to object to the use of your personal data. If the Information Providers wish to make such request, please contact us by e-mail.
8. Amendments to this Privacy Policy
The Company may change this Privacy Policy at any time. Please refer to the “Last updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted through the Services or otherwise made available to Information Providers. Information Providers' use of the Services after revisions are made to the Privacy Policy shall be deemed as acceptance of and consent to the revised Privacy Policy.
9. Contact Information for Inquiries
If you have any comments, questions, complaints or other inquiries regarding the handling of the information, please contact the following e-mail address.
E-Mail Address: contact@run-edge.com
10. Contacts of Controller, Data Protection Officer（DPO）
(1) Contacts of DPO
RUN.EDGE Limited, Business Administration Division
915 H1O Akasaka, 3-17-3 Akasaka, Minato-ku, Tokyo 107-0052, Japan
E-Mail Address: management@run-edge.com
(2) Controller and its contacts
RUN.EDGE Limited
CEO: Atsushi Oguchi
915 H1O Akasaka, 3-17-3 Akasaka, Minato-ku, Tokyo 107-0052, Japan
E-Mail Address: contact@run-edge.com
11. Handling of Information in the AI Assistant
The Information in the AI assistant (a function that, based on your instructions, searches for videos and data, creates and edits videos, presents analysis results and the like) is handled as follows.
(1) Voice input
When you use voice input, your speech is converted into text by the speech recognition function provided by the operating system of your device or your browser. Your speech may be sent to the provider of that function, but it is neither sent to nor stored by the Company. For how your speech is handled, please refer to the privacy policy of that provider.
(2) Use and history of Input Content
The Input Content is sent to the Company only when you submit it, and is used to provide the AI assistant. The Input Content and the AI assistant’s replies are retained as history, which you can review and delete within the Service.
(3) External service providers
To process the Input Content, the Company uses Azure OpenAI in Microsoft Foundry, provided by Microsoft Corporation (United States), and entrusts the handling of the Input Content to Microsoft to the extent necessary. Microsoft does not use the Input Content to train or improve its own AI models.
The Input Content may be processed outside Japan. Pursuant to Article 28 of the Act on the Protection of Personal Information of Japan, the Company has taken measures to ensure the continued appropriate handling of the Input Content by Microsoft, including entering into a data protection agreement with Microsoft.
In addition, the Input Content and replies are retained by Microsoft for a certain period for abuse monitoring purposes and may be reviewed by Microsoft personnel where necessary.
For details, including the names of the countries concerned, the data protection regimes of those countries, an outline of the measures taken by Microsoft and the retention period, please contact us at the e-mail address set out in Section 9 of this Privacy Policy.